• JP Schools Technology Help Desk

    Network Infrastructure and Device Break-Fix Services

     

    For faster assistance, please review the table below for a list of people to contact for specific tech-related concerns who may help solve your issue before you submit a request.

    If you need support with a curriculum need or instructional software, submit an

  • ISSUE/REQUEST
    CONTACT PERSON
    CONTACT INFORMATION

    Aztec

    Kurzweil

    Assistive Technology (504) 349-5332
    Blocking or Unblocking a Website/URL Technology Help Desk System  
    Business Plus Lynne Gegenheimer lynne.gegenheimer@jpschools.org
    BuyTech Quoting System Quotes for ordering new hardware or software.
    Cable TV Issue Cox Cable TV Cox Customer Services
    (866) 396-3947
    Child Nutrition Daytona Tucker daytona.tucker@jpschools.org
    (504) 349-8501
    Clever Related App Issues & Other Instructional Technology Needs:
    Amplify-CKLA
    Bookshare
    DBQ
    Destiny
    Discovery Education
    Edmentum-Plato
    Edulastic
    EduSkills
    Google Classroom
    Illuminate
    Imagine Espanol; Language and Literacy; Math
    iReady
    Learnzillion-Guidebooks
    Lexia
    Nearpod
    Renaissance-Accelerated Reader
    Rosetta Stone
    SchoolPace
    Sora
    STEMscopes
    Studies Weekly
    World Book
    Zearn
    Teaching and Learning

    Computer Hardware Support - 

    Desktops, Laptops and Hotspots

    Technology Break-Fix Support
    Curriculum
    Additional student material needs
    Additional teacher manual needs
     

    E-Waste Technology

    Email Password Change Technology

    Password Change Instructions (pdf)

    Gmail - JPPS Email Technology
    GMetrix Kelly DiMarco kelly.dimarco@jpschools.org 
    JCampus - Student Information System (SIS) Denise Cooks - Data Management denise.cooks@jpschools.org 
    Missing or Stolen Device Technology Help Desk
    Performance Matters-TalentEd TalentEd@jpschools.org TalentEd@jpschools.org
    Single Point of Entry Tornisha Bridgewater tornisha.bridgewater@jpschools.org
    Teacher/School Curriculum Implementation Support:
    Math: Eureka/Great Minds
    ELA: HMH, Learnzillion/Guidebooks, CKLA/Amplify
    Science: STEMscopes
    Social Studies
    Unique
    Teaching and Learning Teacher Support Menu
    Testing
    DRC
    LEAP 2025
    JoLynn Dunn jolynn.dunn@jpschools.org
    Warehouse Surplus Warehouse Services Property Disposal Form